ABOUT THE JOB
The Professional Services Associate Project Manager is responsible for managing Professional Services engagements for customer software implementations and enhancement requests. This includes working with customers to gather specifications and requirements for a successful new or upgraded software implementation, creating and managing project plans and monitoring and communicating progress and status to stakeholders internally and externally.
The Associate Project Manager is responsible for updating requirements matrices and functional specifications, to reflect software enhancements and new implementation requirements requested by clients. Responsibilities also include ongoing contributions to process definition and best practices within the Professional Services organization.