View Our Website View All Jobs

Product Manager

CCC is looking for a detail oriented and focused multitasker with a technical aptitude.  Our Product Manager role is both strategic and analytical and requires a great deal of energy. You get to be technical, analytical, creative and a complex problem solver, in a very diverse, fast growing and challenging market.  Intricately involved in the full product life cycle, from research, design and launch to marketing and support you will shape the future of our leading-edge products and services.   The position is all about a globally oriented individual who has experience in product management and product marketing and is passionate about results.   

What You’ll Be Doing:

Thinking

  • Perform market research to understand our users, their respective workflows, and business needs
  • Translate user and market requirements into business requirements to be consumed by engineering and professional services counterparts
  • Develop detailed user and buyer personas
  • Conduct competitive analysis and other research projects as needed
  • Help diagnose and resolve user support issues

Creating

  • Design user flows and high-level behavior for new products/features as appropriate
  • Work with user interface designers to create modern, clean mockups
  • Team with marketing to develop various positioning strategies and programs for products and ensure achievement of all market objectives and revenue goals.
  • Provide training to channel partners and employees and ensure optimal product knowledge to effectively market CCC against competitors

Solving

  • Monitor inquiries and issues for products and ensure timely response and resolution
  • Ensure optimal performance standards and data integrity of products
  • Collaborate with product development teams using Agile Scrum to develop new products and features – on time and within budget – that solve customer problems and deliver value

Collaborating

  • Work with the Director to produce innovative, and targeted solutions to market problems
  • Interface with employees from other departments, including engineering, marketing, sales, and professional services, to gather requirements and coordinate projects
  • Collaborate with publishers, customers, partners as needed; develop strong relationships with thought leaders
  • Travel 10-20% to industry meetings, customer sites, conduct product concept reviews, or help close a large sale  

Why work for CCC?

CCC’s success starts with our team… smart, dynamic, talented professionals whose contributions matter. We’re always learning, always developing new skills, and exploring new and better ways to help our Rightholders, their Authors, Funder and Institutional communities research, publish and monetize their rights accordingly. And oh yeah, we also really care about each other.

We’re a global leader in the open access market, providing a powerful and sophisticated transaction engine solving problems for Publishers and its Stakeholders. We are also a leader in rights licensing and management technology. We accelerate research and education by connecting people with information to fuel scientific breakthroughs, product innovations and the next big idea. We serve more than 35,000 customers (including 90%+ of the world’s top pharmaceutical companies, and 12,000 copyright holders around the world, and our team members are located in the US, the UK, the Netherlands, Spain, Romania and Japan.

CCC has turned up on EContent Magazine’s top 100 companies in the digital content industry every year since 2008. We’ve been recognized repeatedly as one of the top 100 women-led businesses in Massachusetts, and one of “10 to Watch” by Outsell research and advisory firm. There’s more, but we’ll stop there.

Desired Skills and Experience:

  • 3 plus years in software or technical product management
  • Experience working within Scrum or other Agile development environments
  • Strong interpersonal skills with demonstrated ability to work with a variety of stakeholders at all levels of the organization
  • Detail-oriented, analytical thinker with ability to apply structure to complex problems
  • Excellent written and verbal communication skills
  • Bachelor’s degree required

 

 

 

 

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race
Veteran/Disability status